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DRIP NOTES

LEAVING LITTLE NOTES HERE OF THINGS TO REMEMBER,

NEW PRODUCT ALERTS/PROMOS, SAUNA UNIT ISSUES, ETC.

 

PLEASE CHECK BACK REGULARLY

LEAVE NOTES FOR MYSELF AND OTHER DRIP STAFF MEMBERS ON THE IPAD'S NOTES APP

 

JUST ORDERED MORE LMNT!!!! WE ARE FLYING THROUGH IT - LET CLIENTS KNOW A LOT MORE IS ON THE WAY! :)

JUNE 22!

CLIENTS ARE STARTING TO REDEEM FREE DRIP BUDDY PASSES AND GIFT CARDS THEY HAVE WON IN PRIZES OR RECEIVED IN LOCAL EVENT SWAG BAGS

IF SOMEONE BRINGS IN A FREE DRIP BUDDY PASS, THERE SHOULD BE A HANDWRITTEN CODE ON IT (EX. "PP93", OR "PC124")

• MAKE THE APPOINTMENT FOR "DRIP BUDDY"

AT CHECKOUT, SELECT THE NORMAL $20 PRICING OPTION, EDIT IT TO 100% OFF, AND LEAVE THE CODE IN THE NOTES SECTION BEFORE ADDING THE ITEM TO THE CART.

FOR GIFT CARDS, LOOK UP THE BALANCE OF THE CARD IN POINT OF SALE. IF THE AMOUNT IS $119 OR $139, MOST LIKELY IT WAS MEANT FOR 4 DRIPS. GIVE THE CLIENT THE OPTION OF PURCHASING THE CORRESPONDING PACKAGE, OR UTILIZING THE FUNDS SAVED ON THEIR ACCOUNT. 

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WE DON'T DO REFUNDS IN CASH OR ON CREDIT CARD. EVERYTHING IS STORE CREDIT. THIS CAN BE IN THE FORM OF A PHYSICAL GIFT CARD OR FUNDS ON ACCOUNT. 

IF SOMEONE WANTS TO RETURN SOMETHING THEY PURCHASED IN THE WELLNESS SHOPPE, IT MUST BE UNOPENED/UNWORN/NOT WASHED WITHIN 30 DAYS OF PURCHASE WITH RECEIPT OR PROOF ON THEIR PROFILE, CAN BE EXCHANGED OR FUNDS ADDED TO ACCOUNT.

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PLUMBER HAS HOPEFULLY FIXED THE SINK DRAINS, THE STINKY SHOWER DRAINS, AND THE ELKAY WATER DISPENSER...HOPEFULLY HOPEFULLY...PLEASE LET ME KNOW IF ANY FUTURE ISSUES ARISE WITH ANY OF THE ABOVE. 

NEW HAND SOAP IS ARRIVING FROM PUBLIC GOODS NEXT WEEK.

PLUS REPEAT & NEW ITEMS FROM KITSCH (DERMAPLANERS, HAIR CLIPS)

JUNE 18TH

I HAVE ADDED TWO MORE SECURITY CAMERAS INSIDE THE BUILDING!

ONE IN THE HALLWAY AND ONE IN THE OFFICE.

THIS IS FOR OUR PROTECTION OF PERSONAL PROPERTY, SINCE THE OFFICE DOOR AND SUPPLY CLOSET ARE NOT LOCKED DURING BUSINESS HOURS, CLIENTS/DELIVERY PERSONS/TECHNICIANS HAVE THE POTENTIAL OF WANDERING BACK THERE.

~~~I HAVE COMPLETED A FULL COUNT OF OUR INVENTORY~~~

PLEASE USE CAUTION WHEN RINGING IN ITEMS, TO ENSURE YOU ARE SELECTING THE CORRECT INVENTORY ITEM. AS ALWAYS, IF YOU HAVE A QUESTION, TEXT ME.

WHEN YOU OPEN A CASE OF LMNT TO REFILL PACKETS ON DISPLAY STAND, YOU MUST EITHER TEXT ME OR LEAVE ME A NOTE THAT A NEW CASE HAS BEEN OPENED, SO I CAN DEDUCT ONE FROM INVENTORY. ALL LMNT CASES ARE ON THE RETAIL SHELVES.

 

IF DRIP USES A NEW ILLUME ROOM SPRAY, PLEASE LEAVE ME A NOTE SO I CAN REMOVE FROM INVENTORY. 

PLEASE FOLLOW THE NORMAL CHECKING OUT PROCEDURE OF CHECKING THE BOX 'MARK ARRIVED' , BEFORE CLICKING 'CHECKOUT'

CLOSING REMINDERS...

LAUNDRY: TO SELECT "EXTENDED TUMBLE" ON THE DRYERS, YOU MUST CLICK THE "OPTIONS" BUTTON UNTIL "EXTENDED TUMBLE" WHITE LIGHT IS FLASHING, THEN, YOU CLICK "SELECT" BUTTON, SO THE WHITE LIGHT IS SOLID.

TO RESERVE ROOM 5:

PRESS THE POWER BUTTON TO TURN ON THE SAUNA

SET THE TEMP TO 140º

SET THE TIME TO 60 MINUTES

CLICK RESERVE

WALK AWAY WITH THE HOURS FLASHING ON THE CONTROL PANEL

**YOU WANT TO RESERVE THE SAUNA SO IT TURNS ON AN HOUR BEFORE WE OPEN THE NEXT DAY**

EXAMPLE: 

IF IT IS 2:43PM ON SUNDAY, AND WE OPEN AT 8AM ON MONDAY, YOU WOULD RESERVE FOR 16 HOURS.

THIS MEANS THE SAUNA WILL TURN ON AT 6:43AM, IT WILL BE ON FOR 60 MINUTES AND TURN OFF AT 7:43AM, WHICH IS WHEN THE OPENER WILL ARRIVE TO RESTART IT.

EXAMPLE 2:

IF IT IS 7:38PM FRIDAY NIGHT, AND WE OPEN AT 9AM ON SATURDAY, RESERVE THE SAUNA FOR 12 HOURS. IT WILL TURN ON AT 7:38AM SATURDAY MORNING, RUN FOR AN HOUR...AND THE OPENER WILL ARRIVE

PLEASE JUST TEXT ME AT CLOSING IF YOU ARE UNSURE  :)

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LAVENDER ESSENTIAL OIL-

DO NOT PUT LAVENDER IN DIFFUSER BETWEEN BATHROOMS NOR AT FRONT DESK PLEASE

PUT LAVENDER ESSENTIAL OIL IN CABINET DURING SKYE'S SHIFTS, AS THERE IS A SEVERE ALLERGY IN HER HOUSEHOLD, THANK YOU. 

SIMPLY LET CLIENTS KNOW WE DON'T HAVE LAVENDER AVAILABLE FOR THAT VISIT

FATHER'S DAY GIFT CARD PROMOTION NOW THROUGH SUNDAY, JUNE 18TH $125 GIFT CARD FOR $100

NEW SUMMER HOURS

WE ARE CLOSING AT 3PM ON SATURDAY AND SUNDAY - JUNE, JULY, AUGUST (OR UNTIL FURTHER NOTICE)

JUNE 1ST

DRIP IT LIKE IT'S HOT! SUMMERTIME PROMO! 

ASK CLIENTS AT CHECK-IN IF THEY HEARD ABOUT OUR SUMMER SPECIAL.

DETAILS ON THE WEBSITE HOMEPAGE, ON THE FRONT WINDOW AND ON THE DESK.

 

DOWNLOAD THE TRELLO APP TO SEE THE STAFF SCHEDULE. CHECK YOUR EMAIL!

 

 

 

 

MAY 1ST!

RED LIGHT THERAPY IS NOW $5 ADD ON IN THE STUDIO

**This only applies to STUDIO Single Sessions, Multi-DRIP Packages, and Intro Offers.

 

RLT is only comped if the client has never been to DRIP to experience RLT. If they have been in a CABIN/RETREAT already, RLT would not be comped for their STUDIO Intro offer.

ALL MONTHLY MEMBERSHIPS include RLT! Let's get clients excited about membership

~New closing duties~

Restart dryers, empty lint traps, and select "EXTENDED TUMBLE" setting for nighttime loads.

Open all Sauna vents next to chromotherapy in ceiling of sauna to get some fresh air overnight.

~New opening duties~

Close all Sauna vents when making the first rounds after opening.

Pour 1 full watering can down each of the 4 bathroom floor drains to keep the water line high for bad smells.

Deselect "EXTENDED TUMBLE" on dryers for daytime loads.

LAUNDRY

**1 capful of Charlies Soap in the detergent tray**

1 scoop of Clean People Oxygen Brightener in machine drum

1-2 dryer sheets for every load in the dryer

Please keep laundry loads small.

An example:

6 Bath Towels

4 Bath Mats

2 Spa Robes

6-8 Small Towels

Spa Headband bag

Consistently check lint trap, and washer/dryer settings to make laundry time efficient. SAVE LINT IN BAG FOR EMM'S COMPOST PILE!

GIFT CARDS!

NEW GIFT CARDS HAVE ARRIVED

• I WILL REPRINT PRICING STICKERS TO BE PLACED DIRECTLY OVER GC NUMBER

 

• ASK CLIENT IF THEY WOULD LIKE IT IN A COMPLEMENTARY GIFT BAG, OR IF THEY HAD OTHER PLANS FOR THE GC...

 

• PUT IN LINEN BAG, THEN IN SMALL BROWN PAPER BAG WITH DRIP STICKER, ADD 1 PIECE OF BLACK TISSUE, INCLUDE FLYER AND/OR BUSINESS CARD, TIE HANDLES WITH DRIP RIBBON

NEW ESSENTIAL OILS!

NICELY INSIST THAT YOU ARE RESPONSIBLE FOR ADDING ESSENTIAL OILS TO GLASSES

• INFORM CLIENTS WE REMOVE THE GLASS AFTER SAUNA SESSION - THEY ARE TO LEAVE IT IN THE SAUNA DIFFUSER

 

• NEVER SET OIL GLASS ON BENCH

• YOU CAN MIX A FEW DROPS OF OILS TOGETHER 

WHEN BOOKING APPOINTMENTS - IF CLIENTS HAVE PAID PASSES ON THEIR ACCOUNT MAKE SURE YOU ARE CLICKING "BOOK & APPLY"

 

PLEASE BE MINDFUL TO GENTLY CLOSE SUPPLY CLOSET AND CABINET DOORS

KEEP FRONT ENTRYWAY CLEAN - FIRST IMPRESSION

PICK UP VISIBLE DEBRIS, WIPE DOWN RUBBER MATS (OR TAKE TO UTILITY ROOM AND HAND WASH)

WIPE DOWN FRONT DESK - THE TOP AND THE FRONT PANEL WHERE CLIENTS KICK - SWIFFER FLOORS, IF NO CLIENTS ARE PRESENT, YOU CAN VACUUM FRONT RUGS 

 

• LOST & FOUND IN DRIP COFFEE MUG AT FRONT DESK - ATTEMPT TO CONTACT CLIENT FIRST

IF PARKING IN REAR - LEAVE AT LEAST 1 SPACE FOR ZIKERS STAFF

• AT CLOSING TIME - WAIT UNTIL CLIENTS HAVE AT LEAST GOTTEN TO THEIR CARS BEFORE YOU LOCK THE FRONT DOOR OR TURN DOWN OVERHEAD LIGHTS

 

• DISCONTINUE CALLING IT OUR "LIABILITY WAIVER"  INSTEAD,  "WAIVER" OR "AGREEMENT OF TERMS & CONDITIONS" 

 

• ASK CLIENTS IF YOU CAN GET THEIR NEXT SAUNA SESSION BOOKED FOR THEM - OR ENCOURAGE USE OF DRIP APP

 

• PROMOTE ITEMS FOR PURCHASE IN THE WELLNESS SHOPPE

 

• IN THE EVENT THAT YOU FORGET TO CLOCK IN/OUT - YOU MUST LEAVE A NOTE ON THE TIME CLOCK SCREEN IN ORDER TO FLAG THE SHIFT THAT NEEDS MY ATTENTION FOR PAYROLL - THIS IS YOUR RESPONSIBILITY  

RED LIGHT THERAPY ACTIVATION IN SAUNA UNIT

PRESS CELSIUS BUTTON (LOWER RIGHT)

CHANGE TEMP TO 50º C

HOLD AUX BUTTON FOR 7 SECONDS

- IF THIS DOESN'T FIX -

MAKE SURE DEVICE IS FULLY PLUGGED IN,

AND CHECK THE ON/OFF SWITCH ON TOP OF

RLT DEVICE

AFTER EACH SAUNA CLEANING

KEEP "OUTSIDE" SAUNA LIGHT ON

"INSIDE" SAUNA LIGHT OFF

FULL SPECTRUM 100%

ALL ROOMS SET TO 135ºF (ROOM 5 140º)

INCREASE TIME TO 60 MINS

CHROMOTHERAPY ON - NOT AUTO

VENT CLOSED, RLT DEVICE HAS POWER

SALT LAMP ON,

WIPE TEAK BENCH, CHROMOTHERAPY,

SAUNA ROOM SHELF, BASEBOARD,

CORNER OF CONCRETE FLOORS, UNDER BENCH, AND BEHIND MIRROR

TURN ROOM LIGHT SWITCH OFF

FAR INFRARED

  • INCREASES CIRCULATION AND OXYGENATION OF THE BLOOD, WHICH HELPS REDUCE INFLAMMATION

  • PROMOTES CELL REGENERATION AND WOUND HEALING

  • RELIEVES MUSCLE PAIN, STIFFNESS AND JOINT PAIN

  • IMPROVES THE IMMUNE SYSTEM

  • IMPROVES SKIN TONE AND CLARITY

  • REDUCES STRESS AND FATIGUE

MID INFRARED

  • IMPROVES CIRCULATION AND OXYGENATION    OF THE BLOOD

  • REDUCES INFLAMMATION AND PAIN

  • STIMULATES THE PRODUCTION OF COLLAGEN AND ELASTIN

  • PROMOTES HEALTHY SKIN

  • REDUCES STRESS AND FATIGUE

  • IMPROVES THE IMMUNE SYSTEM

  • HELPS TO DETOXIFY THE BODY

NEAR INFRARED

  • INCREASES CIRCULATION AND OXYGENATION OF THE BLOOD

  • REDUCES INFLAMMATION AND PAIN

  • PROMOTES CELL REGENERATION

  • IMPROVES THE IMMUNE SYSTEM

  • HELPS TO DETOXIFY THE BODY

  • IMPROVES SKIN TONE AND CLARITY

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